Privacy Policy
Last updated: October 23, 2026
This Privacy Policy explains how UNII Jewels (“UNII Jewels”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit www.uniijewels.com (the “Site”), make a purchase, or contact us.
INTRODUCTION AND OVERVIEW
This policy applies to all information we collect through the Site and through any channel you use to interact with us, including email, phone, WhatsApp, live chat, SMS, and social media (together, the “Service”).
By using the Service, you agree to the collection and use of your information as described in this policy. We encourage you to review it from time to time.
INFORMATION YOU PROVIDE
We collect information you give us directly, for example when you create an account, place an order, request a custom design, sign up for emails, or contact customer support.
Contact Data
- First and last name
- Email address
- Billing and shipping address
- Phone number
Account Data
- Login details and account preferences
Order Data
- Products purchased, order history, returns, and exchanges
- Ring sizes, engraving text, and custom design details
Payment Data
- Payments are processed securely by our payment providers.
- UNII Jewels does not store your full card details.
Communications & User Content
- Messages, enquiries, and customer service conversations
- Reviews, photos, videos, and feedback you submit
- Unboxing videos and photos provided for return requests
INFORMATION WE COLLECT AUTOMATICALLY
When you use the Site, we and our service providers automatically collect certain information, including your device and browser type, IP address, approximate location, pages viewed, products browsed, and how you interact with the Site.
Cookies and Similar Technologies
We use cookies, pixels, and similar technologies, which fall into three categories:
1. Required Cookies
- Keep your cart and checkout working
- Remember your country, currency, and language
- Keep you signed in to your account
2. Analytics Cookies
- Help us understand how visitors use the Site
- Help us improve the shopping experience
3. Advertising & Social Media Cookies
- Used by partners such as Google and Meta to show you relevant ads on and off our Site
- Their use of your data is governed by their own privacy policies
Where required by law, we ask for your consent before using non-essential cookies. You can manage your choices through our cookie banner, your browser settings, or our Your Privacy Choices page.
HOW WE USE YOUR INFORMATION
- Process, make, ship, and deliver your orders
- Create custom and personalized jewelry
- Manage your account, returns, and refunds
- Provide customer service and respond to your enquiries
- Send order updates and service notices
- Send marketing emails and messages, where you have agreed to receive them
- Show you relevant advertising
- Prevent fraud and keep the Site secure
- Analyze trends and improve our products and Site
- Comply with legal and tax obligations
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information for money. We share it only as needed to run our business, with:
- Shopify, which hosts our store and checkout
- Payment providers, to process your payments securely
- Shipping partners such as UPS, USPS, Aramex, Blue Dart, and Sequel Logistics, to deliver your order
- Grading laboratories such as IGI, where certification is part of your order
- Marketing and analytics partners such as Google and Meta
- Authorities, when required by law or to protect our rights and customers
- A buyer or successor, if our business is sold or merged
Sharing data with advertising partners may count as “selling” or “sharing” under some US state laws. You can opt out at any time on our Your Privacy Choices page.
MARKETING COMMUNICATIONS
You can unsubscribe from marketing emails at any time using the link in any email, or reply STOP to text messages. We will still send you messages about your orders and account.
DATA RETENTION
We keep your information only for as long as we need it to fulfil your orders, provide our services, maintain your account, and meet our legal, tax, and accounting obligations.
DATA SECURITY
We use reasonable technical and organizational measures to protect your information. Our checkout is secured and encrypted by Shopify. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
INTERNATIONAL TRANSFERS
UNII Jewels is based in India and serves customers worldwide, so your information may be processed in India and in other countries where we or our service providers operate. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred from the UK and European Economic Area.
YOUR RIGHTS
Depending on where you live, including the United Kingdom, European Union, Canada, Australia, and certain US states such as California, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information
- Receive a copy of your information in a portable format
- Object to or restrict certain processing
- Opt out of targeted advertising and the “sale” or “sharing” of your information
- Withdraw consent where we rely on it
To make a request, email support@uniijewels.com. We may need to verify your identity, and we will respond within the time required by applicable law. We will not discriminate against you for exercising your rights. You may also have the right to complain to your local data protection authority.
CHILDREN’S PRIVACY
Our Site is not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in their region.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.
CONTACT US
For any questions about this Privacy Policy or your personal information, please contact us:
UNII Jewels
📧 support@uniijewels.com
📞 +91 7359257266
🏬 1115, International Fashion Market, Punagam, Surat, Gujarat 395011, India